Privacy Policy

1. Introduction

YallaJog is a digital platform that helps running coaches manage trainees, create training plans, communicate with runners, receive feedback, and review running activities.

This Privacy Policy explains how YallaJog collects, uses, stores, and protects personal data when you use our website, mobile application, coach dashboard, WhatsApp communication features, and related services.

By using YallaJog, you agree to the collection and use of information as described in this Privacy Policy.

2. Who We Are

YallaJog is operated by:

Company name: YallaJog

Address: [Company Address]

Email: privacy@yallajog.com

Website: https://yallajog.com

For privacy-related questions, you may contact us at:

privacy@yallajog.com

3. Information We Collect

3.1 Account and Profile Information

When you create an account or register as a coach or trainee, we may collect:

• Full name
• Email address
• Phone number
• Password or authentication details
• Profile image, if provided
• Coach or trainee role
• Country, language, and time zone
• Training preferences and goals

3.2 Training and Running Information

YallaJog may collect and process information related to training, including:

• Weekly training plans
• Running goals
• Training history
• Coach notes
• Trainee feedback
• Running activity summaries
• Distance, duration, pace, elevation, cadence, calories, heart rate, or similar running metrics
• Injury or health-related notes if entered by the user or coach

Some running and activity data may be considered sensitive or health-related information. We only use this data to provide the YallaJog service and improve the training experience.

3.3 WhatsApp Communication Data

YallaJog may use WhatsApp to support communication between coaches and trainees. For example:

• A coach may share a weekly plan with a trainee via WhatsApp.
• A trainee may send feedback to the coach through WhatsApp.
• A trainer may use a dedicated WhatsApp number.
• YallaJog may use a WhatsApp Business number during registration or onboarding.

When WhatsApp is used, we may process:

• Phone numbers
• Message content sent to or through YallaJog
• Message timestamps
• Delivery status
• Communication history related to training plans and feedback

WhatsApp is provided by Meta/WhatsApp and is subject to WhatsApp's own terms and privacy policy.

4. Garmin and Third-Party Fitness Integrations

YallaJog may allow users to connect fitness platforms such as Garmin Connect or similar services.

If you choose to connect a third-party fitness account, we may receive running and activity data from that service, such as:

• Completed activities
• Distance
• Duration
• Pace
• Heart rate
• Calories
• Steps
• Sleep or recovery data, only where supported and authorized
• Other fitness metrics made available by the connected service

Garmin's Health API, for example, can provide fitness and health metrics such as steps, heart rate, sleep, stress, calories, and other wellness data.

You may disconnect third-party integrations at any time through your YallaJog account settings or through the third-party service settings.

5. How We Use Your Information

We use personal data to:

• Create and manage user accounts
• Allow coaches to manage trainees
• Create, send, and update training plans
• Share weekly plans with trainees
• Receive and display trainee feedback
• Sync completed activities from connected platforms
• Help coaches monitor training progress
• Provide customer support
• Send service notifications and important updates
• Improve the YallaJog platform
• Maintain security and prevent misuse
• Analyze usage and improve product performance
• Comply with legal and regulatory obligations

We do not sell your personal data.

6. Legal Basis for Processing

Where applicable law requires a legal basis, we process personal data based on one or more of the following:

• Performance of a contract: To provide the YallaJog service to coaches and trainees.
• Consent: For optional features such as Garmin or other fitness integrations, WhatsApp communication, marketing messages, or health-related data where required.
• Legitimate interests: To improve the platform, secure our systems, prevent fraud, and provide support.
• Legal obligations: To comply with applicable laws, regulations, or lawful requests.

7. How Coaches and Trainees Use the Platform

YallaJog allows coaches to manage training relationships with trainees.

Coaches may view trainee information that is relevant to training, such as:

• Training plans
• Activity results
• Feedback
• Progress notes
• Communication history
• Running performance data

Coaches are responsible for using trainee information only for legitimate training and coaching purposes.

Trainees should not share sensitive personal or medical information unless it is necessary for their training and they are comfortable sharing it with their coach.

8. Sharing of Information

8.1 Coaches and Trainees

Training-related data may be shared between the coach and trainee as part of the service.

8.2 Service Providers

We may use trusted third-party providers for:

• Cloud hosting
• Database storage
• Analytics
• Messaging
• Email delivery
• Customer support
• Security monitoring
• Payment processing, if applicable

These providers may only access data as needed to provide services to YallaJog.

8.3 WhatsApp / Meta

If WhatsApp communication is used, phone numbers and message-related information may be processed through WhatsApp Business services.

8.4 Fitness Platforms

If you connect Garmin or another fitness platform, data may be exchanged between YallaJog and that platform according to your authorization.

8.5 Legal or Safety Reasons

We may disclose information if required to:

• Comply with law
• Respond to lawful requests
• Protect the rights, safety, or security of users
• Investigate misuse, fraud, or security incidents

8.6 Business Transfers

If YallaJog is involved in a merger, acquisition, investment, or sale of assets, user data may be transferred as part of that transaction, subject to appropriate safeguards.

9. Data Retention

We keep personal data only as long as necessary for the purposes described in this Privacy Policy.

In general:

• Account data is kept while the account is active.
• Training data is kept while needed to provide coaching and training history.
• WhatsApp-related communication data may be kept as part of the training record.
• Technical logs may be kept for security, debugging, and audit purposes.
• Data may be retained longer if required by law, dispute resolution, accounting, or security needs.

Users may request deletion of their account, subject to legal or operational retention requirements.

10. Data Security

We use reasonable technical and organizational measures to protect personal data, including:

• Access controls
• Authentication mechanisms
• Encryption where appropriate
• Secure hosting environments
• Monitoring and logging
• Backups
• Limited access based on user roles

However, no system is completely secure. Users are responsible for keeping their login details confidential and for using secure devices and networks.

11. International Data Transfers

YallaJog may use cloud providers or service providers located in countries other than your own.

When personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are applied according to applicable law.

12. User Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to certain processing
• Restrict certain processing
• Withdraw consent
• Request a copy of your data
• Disconnect third-party integrations
• Opt out of marketing communications

To exercise your rights, contact us at:

privacy@yallajog.com

We may need to verify your identity before processing certain requests.

13. Marketing Communications

We may send users service-related messages, product updates, or marketing communications.

You may opt out of marketing messages at any time. Service-related messages, such as account, security, or training notifications, may still be sent when necessary.

14. Cookies and Analytics

Our website or application may use cookies, analytics tools, or similar technologies to:

• Keep users signed in
• Understand platform usage
• Improve performance
• Detect errors
• Improve user experience
• Measure marketing effectiveness

You may manage cookies through your browser settings, although some features may not work properly if cookies are disabled.

15. Children

YallaJog is intended for coaches and trainees who are legally able to use the service.

If minors use YallaJog, they should do so only with appropriate parental or guardian consent and under the supervision of a coach, parent, or legal guardian where required by law.

We do not knowingly collect personal data from children without proper consent.

16. Health and Fitness Disclaimer

YallaJog is a training management platform. It is not a medical service and does not provide medical advice.

Coaches and trainees are responsible for ensuring that training plans are suitable for the trainee's physical condition. Users should consult a qualified medical professional before starting or changing a training program, especially if they have medical conditions, injuries, or health concerns.

17. Third-Party Links and Services

YallaJog may contain links or integrations with third-party services such as WhatsApp, Garmin, analytics tools, or payment providers.

We are not responsible for the privacy practices of third-party services. Users should review the privacy policies of those services before using them.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify users through the platform, by email, or by other appropriate means.

The updated version will be effective when published unless stated otherwise.

19. Contact Us

For questions, requests, or complaints about this Privacy Policy or how we process personal data, please contact:

YallaJog Privacy Team

Email: privacy@yallajog.com

Website: https://yallajog.com